Do your staff need A resolution?
Unresolved conflict is costly. Whether you are having problems with business, workers, contractors or suppliers, A resolution can help you resolve it.
A resolution is offering two resolution focused courses – dealing with difficult situations and stress management.
Dealing with difficult situations training
• Respond to criticism without getting defensive
• Apply assertiveness techniques
• Use listening techniques to understand the other’s perspective
Stress management training
• Explain the drivers and physiology of stress
• Develop strategies for work and personal life
• Apply relaxation techniques
• Manage demands positively to increase health and well-being