Conflict coaching is a confidential one-to-one service conducted by a psychologist or counsellor assisting you to discuss your conflict/s, develop key insights, explore options and rehearse the skills and strategies you will apply in resolving or managing conflict.
Who is it suitable for?
Conflict coaching is suitable for individuals experiencing stress in their relationships with partners, colleagues, family or friends.
In managing conflict it may help you to:
> Shift unproductive conflict reactions, to constructive responses
> Improve communication patterns in your relationships
> Reduce anger or fear of conflict
> Develop your assertion skills
> Find the meaning and purpose of the conflict you are experiencing
Our approach to conflict coaching
A resolution and Training has developed a therapeutic model to help clients build conflict resolution skills, resolve inner turmoil, and increase their ability to get more satisfying outcomes in any conflict situation.
We utilise psychological therapeutic models that are supported by evidenced-based research. We encourage experimentation and learning by doing. So what we do is likely to be helpful and unlikely to be harmful. You will find our approach has a strong emphasis on practical problem-solving. In any one consultation, we usually start by reviewing your progress so far, we do some trouble-shooting if you need it, and then help you to go a bit further. We won’t encourage you just to sit around and talk about your problem.
What usually happens?
Intake session (1.5hrs)
Your first consultation usually involves describing what is troubling you. We may ask you to do an assessment to help us get a clear picture. We will then discuss with you what goals you want to achieve, how long this should take, and what negative side effects may occur if you follow our suggestions.
Follow up sessions (50mins)
In later consultations we will provide you with information and suggestions that may assist you in problem solving. We may ask you to practise these by role-playing. Although this makes some people feel awkward at first, it does give you the chance to really try out your skills, not just talk about them. It’s important that you can go away able to do something about your problems. There are many different schools of psychology.
We will usually work out with you some homework to do before your next consultation and give you a written reminder of this. This may involve some reading, keeping a record of your problem, trying out our suggestions for tackling the problem, or recording how that went. This homework is a very important because you won’t solve much just talking with us. You will usually solve your problem by trying our suggestions in the situations where your problem occurs. This means it is essential that you have at least tried your homework before your next consultation. If you try it but have difficulty, that’s OK. Come back and discuss the difficulty with us. If some other problem prevents you from trying your homework, come and discuss that. But if you just haven’t found the time to try it, it’s usually better to postpone your next consultation until you do find the time. Otherwise you may find you are wasting your consultation because we can’t proceed with the next part of your program until you have tackled the present part.
Confidentiality and privacy
As part of providing a psychological service to you, we will need to collect and record personal information from you that is relevant to your current situation. This information will be a necessary part of the psychological assessment and treatment that we provide to you. All information and records regarding you will be kept strictly confidential. The details of our policy for management of personal information, as required by the National Privacy Principles from the Privacy Amendment (Private Sector) Act 2000, are set out below. We will not normally release any information about you to anyone else, unless you give us a written and signed request to do so. There are some possible exceptions to this rule and will be outlined to you in our information pack.
We ask that you pay at the end of each consultation, by cash, cheque, Bankcard, Mastercard or Visa Card. We are not a credit provider and cannot enter into arrangements that effectively involve provision of credit. This means your account must be paid before your next appointment.
We normally charge a little lower than the standard fee, as recommended by the Australian Psychological Society. This is presently $212.00 for a one hour consultation. We understand that this may be a bit difficult for some clients, so we charge $160/hr.. Fees for psychological services are now rebatable under Medicare, for up to 12 consultations in any calendar year. To be eligible for this rebate, you must be suffering from a recognised psychological problem and be referred by your GP, psychiatrist or paediatrician.
Private health fund rebates
We are registered providers with most private health funds, which usually pay a rebate for psychologists’ fees for members of higher tables. This rebate is usually small; some health funds pay none. You need to check with your own fund to see if you will receive a rebate and whether your fund requires you to have a referral from a doctor. You cannot use a health fund rebate to pay the gap between the Medicare rebate and our fee; you can only use one or the other.
How many sessions will I need?
Most people do not need a large number of consultations, depending on the nature and seriousness of your problems. We will try to give you an estimate of how many consultations we would suggest, at your first consultation. Most people space their consultations two or three weeks apart, to have time to try their homework. This also spreads out your costs.