How long are your appointments?
Our appointments are either 50 mins or 80 minutes of face-to-face time (i.e., time you meet with your psychologist). The remainder of the session is to make notes and prepare for your next session, this ensures that our sessions start on the hour or half hour. Initial individual appointments are 50 mins and couple or family appointments are generally 80 minutes.
How long does therapy take?
Everyone’s journey is different however, it generally takes about 3 sessions to establish your concerns, discuss a bit of the history of the problem and agree on how you and your therapist will work together and what you will work on. From here there are Australian Guidelines for Evidence Based Treatment for Mental Health conditions. For depression/anxiety a minimum of 6 – 14 sessions may be required, for PTSD this may be up to 24 sessions (for complex PTSD) for couple’s experiencing a lot of conflict this can be around 16-24 sessions.
Do you see a therapist weekly, fortnightly or monthly?
In the beginning you will need see your therapist weekly to establish your therapy and build some traction. This takes a minimum of 3 sessions we recommend you book these in on your first appointment. After this, therapy needs to be paced according to your issues, the therapy style your therapist is using and even your financial considerations. Some people come fortnightly, others monthly.
What if I can’t make my appointment?
Once you book an appointment its yours. We encourage you to keep your appointments to avoid delays in booking new ones and to speak with our team members about discontinuing therapy. If there is no way you can make it please call reception to reschedule.
If there is no way you can make a skype session and you need to change or cancel an appointment, please provide at least 48 hours notice otherwise there are cancellation fees.
Can I get a Medicare rebate or Private Health Fund rebate?
All of our team members are registered psychologists so you are able to claim Medicare or Private Health Fund rebates (you can only claim one or the other per session). Medicare provides a rebate of either $84.80 or $124.50 back per session for up to 10 sessions per calendar year provided you have a Mental Health Plan drafted by your GP and a referral letter to any psychologist. After the initial 6 sessions you need to return to your GP for a review to access the final 4 for the calendar year. Private health rebates are available provided you have cover for psychology.
Do you offer after hours appointments?
We offer appointments between the hours of 9 am and 7pm Monday to Friday and 9 am to 2 pm on Saturday. Individual psychologist availability varies, please contact reception for more information.