Applecross Counselling service specialising in relationship counselling, anxiety counselling, PTSD and depression.

Your journey starts here. A place to feel safe and supported. Where you no longer need to feel confused and alone. Counselling by a trained professional who understands’ and listens has the power to help you improve your day to day life.You don’t have to face life’s challenges alone, we are here to help and guide you to resolve and live the life you truly want to lead.

Owned and operated by Principal Psychologist, Heidi Smith, A resolution Counselling includes a team of 4 highly skilled and dedicated psychologists. All hand-picked by Heidi and committed to providing a wealth of knowledge and experience to you.

Together, we specialise in many issues that you might face in your day to day life anxiety, weight-loss therapy, post-traumatic stress disorder, relationship conflict and more.These issues can be anything from relationship issues to behavioural or emotional problems, and we offer a variety of individual, couple, and family settings to suit your comfort and needs.

A lot of people say that the best part about participating in counselling is the opportunity you have to talk to someone who is not involved in your life. Someone who listens carefully to what you have to say, provides insight or strategies and who creates a safe and private space for you to express yourself.

We believe in this wholeheartedly and are devoted to helping you overcome your challenges in life. We want you to feel empowered to reach your goals. We aim to achieve this through our knowledge of what works and our ability to guide you through this process.

Some of our core beliefs include:
  • Pursuing growth and learning
  • Building open and honest relationships with good communication
  • Being passionate and engaged with our clients

Our Approach

Therapy takes a few sessions to establish. During the first three sessions we work with you to identify your concerns, the layers around your concerns, your goals and how we may be able to work together to achieve them. Our approach is distinct. We match the therapy to your goals. We may look at how you think, how you feel, events that trigger you and what you do that helps or hinders you being where you think you would like to be.

Some of the therapeutic models to help you achieve your goals include:
  • Psychological Assessment
  • Cognitive Behavioural Therapy
  • EMDR and Cognitive Processing Therapy
  • Mindfulness
  • Interpersonal Therapy and Gottman Method Couple Therapy
All our psychologists are registered with the Psychology Board of Australia and our practice offers Medicare and private health insurance rebates.

Our Psychologists

Unami Magwenzi
Senior Clinical Psychologist

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Namrata Makhijani
Registered Psychologist

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Megan Moussa
Senior Psychologist

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Heidi Smith
Principal Psychologist

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Our appointments are either 50 mins or 80 minutes of face-to-face time (i.e., time you meet with your psychologist). The remainder of the session is to make notes and prepare for your next session, this ensures that our sessions start on the hour or half hour. Initial individual appointments are 50 mins and couple or family appointments are generally 80 minutes.
Everyone’s journey is different however, it generally takes about 3 sessions to establish your concerns, discuss a bit of the history of the problem and agree on how you and your therapist will work together and what you will work on. From here there are Australian Guidelines for Evidence Based Treatment for Mental Health conditions. For depression/anxiety a minimum of 6 – 14 sessions may be required, for PTSD this may be up to 24 sessions (for complex PTSD) for couple’s experiencing a lot of conflict this can be around 16-24 sessions.
In the beginning you will need see your therapist weekly to establish your therapy and build some traction. This takes a minimum of 3 sessions we recommend you book these in on your first appointment. After this, therapy needs to be paced according to your issues, the therapy style your therapist is using and even your financial considerations. Some people come fortnightly, others monthly.
Once you book an appointment its yours. We encourage you to keep your appointments to avoid delays in booking new ones and to speak with our team members about discontinuing therapy. If there is no way you can make it please call reception to reschedule.

If there is no way you can make a skype session and you need to change or cancel an appointment, please provide at least 48 hours notice otherwise there are cancellation fees.

All of our team members are registered psychologists so you are able to claim Medicare or Private Health Fund rebates (you can only claim one or the other per session). Medicare provides a rebate of either $84.80 or $124.50 back per session for up to 10 sessions per calendar year provided you have a Mental Health Plan drafted by your GP and a referral letter to any psychologist. After the initial 6 sessions you need to return to your GP for a review to access the final 4 for the calendar year. Private health rebates are available provided you have cover for psychology.

We offer appointments between the hours of 9 am and 7pm Monday to Friday and 9 am to 2 pm on Saturday. Individual psychologist availability varies, please contact reception for more information.

Our couch, Your private space

Our private and warmly appointed rooms in Applecross provide the perfect space for you to begin your journey of self-development and start taking control of leading a more fulfilling life. We are located near Applecross Village with a private rear entry, upstairs at the back of the building.

Get In Touch

We will get back to via phone or email the same day during business hours!

    To Make an Appointment Phone Today 08 6555 7786