Referral process to our Psychologists

Welcome and thanks for considering how to book in with our team.

We accept referrals from GP’s, medical and allied health professionals, professionals, schools, universities, employers, service providers, government departments and justice agencies. We also accept clients who self-refer to therapy!

Our Psychologists take private payment as well as providing psychological services for services provided under:

• Medicare (Better Access Scheme, Eating Disorder Plan, as well as Enhanced Primary Care)
• Private Health Insurance
• Insurance Commission of Western Australia
• Criminal Injury Compensation
• Australian Defence Force

Please call our reception staff if you are concerned that a particular client (or yourself) may have difficulty accessing rebates for the services provided by their psychologist.

Referrals from third party’s such as medical centres can be made by:

• Faxing a referral letter or request via our secure e-fax: 08 6270 1199*
• Emailing referral details via confidential email to: admin@aresolution.com.au
• Phoning our office on: (08) 6555 7786

Medicare referral letters (Mental Health Care Plans)

As per the Medicare Benefits Schedule Book (1 July 2020), for a client to claim a rebate for Medicare-eligible psychology services, “the instrument of referral must be in writing as a letter or note to [the psychologist or practice] and must be signed and dated by the referring practitioner”, and include their provider number. The referral must also be received prior to the client’s first appointment related to the referral.

Triage Process

You are welcome to refer to individual psychologists within the practice. To find out more about our individual psychologists please visit ‘Meet our team’ to explore their individual areas of interest, training and experience. Our referral grid also lists a range of presenting issues and whether or not each psychologist is accepting referrals. 

Review

After the completion of each referral block of sessions the psychologist will write back to you to report on client progress. 

Recommendations and Review

Aresolution psychology is a referral-based service. We appreciate your recommendation to others. 

If you are pleased with our referral services you are welcome to join our many happy customers and referrers that have left us a Google Review. 

Thank you in advance.